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Strategic communications · Charlottesville, Virginia · Since 2011

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Elevating a Litigation Firm to National Prominence

40-Attorney Litigation FirmPublic Relations · Brand Development

The challenge
“A strong win record was being eclipsed by competitors with louder brands, costing the firm national-tier matters”

Headline results

  • +380%National Inquiries
  • 2.4xAvg Case Value

Overview

A 40-attorney litigation firm with a strong win record was losing competitive pitches to firms with better national brand recognition. The firm needed to convert its substantive credibility into the kind of public profile that wins reputation-sensitive matters and command-premium fees, without compromising the discretion clients expect.

The situation

The firm's named partners were widely respected within their state but unknown nationally. Inbound matters skewed toward referral-based work that capped both deal size and pricing power. RFP losses were attributed less to capability than to perceived 'brand,' and the firm's marketing function consisted of a dated website and a sponsorship calendar.

Our approach

  1. Step 1

    Crisis-Readiness as a Service

    We built a crisis-readiness protocol that the firm could offer as a value-added service during client intake, differentiating the firm from competitors and reframing it as the destination for reputation-sensitive litigation.

  2. Step 2

    Named Partners as Commentators

    We positioned the firm's partners as expert legal commentators on national broadcasts, creating organic visibility around trending legal issues that translated into inbound case inquiries.

  3. Step 3

    Topical Podcast Tour

    We placed partners on 20 legal, business, and industry-specific podcasts—each appearance ending with a soft consultation CTA—to convert listenership into qualified inquiries.

  4. Step 4

    Owned Video Library

    We produced a 'Legal Insight' analysis series, a (consent-cleared) client testimonial set, and partner profile pieces—deployed across LinkedIn, the firm's website, and embedded in RFP response packages.

Execution

  • Stood up the crisis-readiness intake offering and trained business development on the new pitch
  • Secured 30+ broadcast and cable appearances for named partners within 12 months
  • Placed firm leadership on 20 legal and business podcasts across the campaign window
  • Produced the Legal Insight series and integrated video into the firm's RFP response template
  • Tracked inbound source-of-lead by case to attribute pipeline back to specific media activations

Results

  1. +380%

    national inquiries

    National case inquiries grew 380% year-over-year, fundamentally reshaping the firm's geographic mix and pricing leverage.

  2. 30+

    broadcast segments

    Tier-one broadcast and cable appearances established the firm's partners as recognized legal voices, lifting RFP win rates in parallel.

  3. 2.4x

    case value uplift

    Average case value from media-sourced leads was 2.4x higher than from traditional referral leads, delivering both volume and margin.

  4. Podcast-driven consultations

    Podcast appearances directly produced 42 qualified consultation requests in six months, validating the long-form format for high-consideration legal decisions.

What we learned

Law firms underinvest in visibility because the discomfort of self-promotion outweighs the return for any individual partner. The firms that break out solve the social problem first—they make commentary feel like a service to the profession rather than self-promotion. Once the partners had a comfortable on-camera posture, the inbound pipeline took care of itself.

Facing a similar situation?

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